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Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

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149 results found

  1. Allow import from Azure Storage

    Option to import documents directy from Azure File Storage

    1 vote

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    0 comments  ·  Importing  ·  Admin →
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  2. can we name our documents before scanning so that we can find it easily in our tray

    We were able to name our documents in Fortis before scanning but don't seem to be able to do so with DocuWare. It makes it easier to find a document in your intray without opening up each one.

    2 votes

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  3. Connect 2 Outlook - Ability to open search in Outlook client instead of Outlook

    When using a search in Connect 2 Outlook, the list is opened in Outlook. If many results are shown, and the customer wants a better overview it could be nice to be able to open the search directly in the DocuWare Client so you have the viewer ability and a better overview.

    8 votes

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    2 comments  ·  E-Mail  ·  Admin →
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  4. Optinal notification when saving from DocuWare Explorer Client

    When saving with the DocuWare explorer, the notification popup should be optional maybe with a choice of a non untrusive popup like the DocuWare desktop popup.

    5 votes

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  5. connect to outlook

    In Connect to Outlook, when using the "Send and Store" button, the user should be prompted to choose a cabinet. I know you can click near the arrow on the send and store button to get a list of cabinets, but users are just clicking the button and then a storage dialog pops up, but they have no idea which dialog it is or where they are storing to. Would be nice if when you click Send and Store, you get a choice of storage dialogs no matter where you click on the button.

    2 votes

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    0 comments  ·  E-Mail  ·  Admin →
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  6. To review the file size of scanned images before uploading...

    I encounter after scanning my images, that I am guessing how big my file size is. I have guessed wrong on many occasions and I then get an error "reached my maximum file size and cannot exceed 300,000 kb." There should be option that I can review how big my file size of the scanned images before hitting the upload button. That way I am not wasting my time of re-scanning the documents again.

    3 votes

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  7. Add Scan/Upload Management Capability Into Docuware Desktop Apps Scan Feature

    SYMPTOM: When the user scans and clicks the upload button the program shows a message "Your document is being created and uploaded" For no apparent reason this process hangs, and, if left alone will run indefinitely.

    PROBLEM: The symptom above effectively cripples any further SCAN & UPLOAD processing on the computer until a manual intervention is performed.

    SOLUTION: When this happens, and it has happened to a number of different customers over the course of the last three months,and longer, we have taken the steps outlined here:

    https://www.docuware.com/support_faq/index.php?solution_id=4707

    We have seen this happen with and without the changes to the…

    2 votes

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    1 comment  ·  Scanning  ·  Admin →
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  8. 1 vote

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    0 comments  ·  Scanning  ·  Admin →
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  9. AND and OR operators on Smart Connect static fields

    Is it possible to have AND and OR operators on Smart Connect if we have a field that can change dynamicaly depending on static read field?

    Thnx

    3 votes

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  10. 1 vote

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    0 comments  ·  System  ·  Admin →
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  11. Allow Paging for long lists in Folders & Windows Explorer

    There is a need, at times, to copy large numbers of documents out of DocuWare. Folders and Windows Explorer works perfectly for this purpose for smaller file cabinets.

    By Default, the maximum number of documents you can display is 10,000. If you set the number to be larger, then performance becomes unacceptable.

    It should be possible to break the documents into "groups" of 10,000 documents, and then to allow the user to go forward or backwords to the next or prefvious group of 10,000 documents. This way you can use this functionality on very large file cabinets, without the performance…

    1 vote

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  12. Automatically redact zone on document when importing a document.

    In some cases a customer would like to automatically redact a zone on a group of documents during the import. This could very easily be an option in the Barcode & Forms Module.

    4 votes

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  13. Remove the name field

    When looking for imports all you need is the import and the folder. Adding a name is a duplication in steps.

    1 vote

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  14. DW Import allows for splitting by criteria when using identification

    To process batch scanning, it would be very helpful to have splitting by criteria option when having import identify PDF's that are coming in.

    2 votes

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    0 comments  ·  Importing  ·  Admin →
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  15. The import makes no sense

    I currently have 4 imports with 300 to 9i000 files to be stored, When I press the Start ONCE, an import starts AND KEEPS GOING with no way to stop it. EVEN THOUGH the import says it is STOPPED it is not the RED STOPPPED but the IN IDLE stop....but is is still moving images. Then it give me a warning but the warning seems to mean nothing as Everything got stored....The whole thing is confusing.
    So to fix it I would:
    1: Change the NOT Stopped and waiting to do something to IDLE
    2: ADD a STOP button or…

    1 vote

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  16. Add an option in the result list to “View Results in File Explorer”

    We encounter many occasions where multiple files from multiple searches must be emailed in reply to an email or uploaded to vendor or customer sites.

    Using "Send" of course causes blocking in Outlook so one needs to store the new message as a draft before continuing, and downloading multiple creates a zip file rather than individual files.

    By allowing the user to view the results of a search in file explorer, this allows for efficient use of the web client search functionality while providing standard file based integration recognized by many other applications.

    1 vote

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  17. Camera Metadata for indexing

    Access Windows meta information during indexing files in the Document Tray or in Import Configurations. Many files contain native data that can be valuable in the documents index, ex., for photos, timestamps, camera Id and etc. - this would be an advance equivalent to point and shoot for the operator and a huge enhancement to Import

    1 vote

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    0 comments  ·  Indexing  ·  Admin →
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  18. Create a cleanup tool which will allow the user to clean up documents which are stuck in pending

    Create a "Clean Up" tool which will allow the user to clean up the client machines for those documents that get "stuck" in processing. Much like cleaning up cache, we need to clean up pending documents that are stuck, restart services, and restart automatically. A tool would make this easier for the user to do this from their own desktop.

    4 votes

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    0 comments  ·  Importing  ·  Admin →
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  19. Autoscan/Scan hotkey

    I feel like it would be a good idea to have the option to allow the scanner to automatically scan documents into Docuware when it detects that there are papers placed into the paper tray, or maybe even allow the user to assign a hotkey on the keyboard that will start the scanning process.

    1 vote

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  20. Emulate PCL Printing through Docuware Printer

    If a client has a program that requires a PCL driver, it would be nice if the Docuware Printer could emulate PCL printing.

    1 vote

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