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Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

How can we improve the DocuWare Desktop Apps?

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158 results found

  1. Add Driveletter to the DocuWare Explorer Client

    If a driveletter could be assigned the DocuWare explorer client, shortcuts could be created and it would be showed as a normal drive, it would be easier for the customers and you could use scripting to transfer files and so on. It would not differ from a normal drive.

    12 votes
    2 comments  ·  Windows Explorer Client  ·  Admin →
    How important is this to you?

  2. Allow someone to delete an auto upload that is pending.

    If papers are in auto upload but do not load there should be a way to delete them with a click of a button.

    4 votes
    1 comment  ·  Scanning  ·  Admin →
    How important is this to you?

  3. Add an "Attach from DocuWare" button to the Outlook Ribbon

    In Connect to Outlook, there is no way to search for a document when replying to an e-mail. For example: If I receive an e-mail from a customer requesting a copy of their contract. I click “reply” to this e-mail but the only way to attach the contract is to have a Windows Explorer search tree establish. However, using the Windows Explorer tree view is dependent on me knowing exactly where the contract is located in the folder structure, or which version of the contract is the correct one.

    If I don’t know exactly where to find it in the…

    9 votes
    Added to Ideas Backlog  ·  1 comment  ·  E-Mail  ·  Admin →
    How important is this to you?

  4. Devellope digital signing of documents with PKI or other certificates

    It's getting more and more a demand from regulation or goverment that the documents can be signed by one or more users. Docuware has no feature to support this.
    We think it's a nessecery thing to be able to sign document this way.

    4 votes
    Not currently planned  ·  3 comments  ·  Admin →
    How important is this to you?

  5. Split document if a document is rotated 180 degrees

    As an alternative to Barcodes, if a page is rotated 180 degrees it should be split.

    7 votes
    0 comments  ·  Splitting  ·  Admin →
    How important is this to you?

  6. Import jobs keep going or autorestart after failure

    Whenever an import job fails for whatever reason, that job stops importing altogether and you have to manually go in there and restart the failed job. This is not ideal as I am not always able to connect with the customer right away to restart the jobs, so there might be a time period where users are not getting any documents imported. It would be great if the import job didn't stop when it failed and maybe somehow could send an email notification to the admin but still kept going. Or autorestart after a certain period, whatever makes the most…

    36 votes
    Added to Ideas Backlog  ·  4 comments  ·  Importing  ·  Admin →
    How important is this to you?

  7. Specify Destination for failed identification

    I should be able to tell an Import folder what Document Tray to use if an import fails. This would allow failed jobs to go to a document tray used by multiple people, where they could be taken care of at a greater speed.

    16 votes
    1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  8. Connect to Outlook only stores attachments that are 1 level deep

    We often receive emails that are forwarded as attachments and those attached emails also have attachments on them. Connect to Outlook will only store the first level of attachments. We would like to see the ability to store multiple level of attachments.That way the forwarded email and also all attachments on that forwarded email are stored in Outlook.

    7 votes
    0 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  9. Connect to Outlook storing using selective select list

    Customer currently stores documents from the tray and uses selective select lists for indexing. However when the customer does a store using connect to outlook they are not presented with that as an option. Since it is not there they are forced to put the email in a tray and store from there to access the select list and extra steps. Having it available right out of outlook would speed up there process and maintain indexing consistency which is very important.

    2 votes
    0 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  10. Import Filter by file name

    Filter file names from import folder. For example i want to exclude file names that contain "TMP".

    2 votes
    0 comments  ·  Importing  ·  Admin →
    How important is this to you?

  11. Regular Expressions for Processing Data in Import Configurations

    It would be very nice to be able to use a regular expression when cutting out text in readout areas while assigning to index fields. The current options are very limited, and present some problems in processing.

    The exact issue is discussed in this forum post: https://www.docuware.com/forum/english-forums/docuware-questions-about-usage-and-configuration/name-parsing-import-configurations

    7 votes
    0 comments  ·  Importing  ·  Admin →
    How important is this to you?

  12. Failed Import Jobs to Document Tray - Nonsense!

    In DocuWare 6.8 when I use the IMPORT component of Desktop Apps to run an 1000+ file import from a specified source directory, I don't have to worry if the entire job fails because they go to a subdirectory within my source directory named "Failed" by default. Therefore, it is easy to rerun that job. However, in DocuWare 6.9, failed job files by default go to a document tray. The absolute worst place to manage 1000s of files. WHY! Please either make it so you can select a document tray as a source for the import job, or bring back…

    12 votes
    Added to Ideas Backlog  ·  1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  13. Create info logs

    We can see the import configuration, but we don't know who is using it or where. It would be great to have a running log file that contained details like:
    8/8/2017 - user TGROESCHL enabled "To Doc Tray" import configuration on PC2
    8/9/2017 - user TWEEMS enabled "To File Cabinet" import configuration on PC13

    That would tell me what the pc/server name is and also which user the desktop apps are connected as.
    Could even take it a step further by recording job details, like "8 page document successfully submitted 8/9/2017 14:36:05" or "5 page document failed to submit 8/9/2017…

    2 votes
    0 comments  ·  Importing  ·  Admin →
    How important is this to you?

  14. Implement an import jobs failure notification feature

    Sometimes import jobs fail, particularly in a server environment where there is no way of knowing that they aren't running properly without hearing from a customer or explicitly checking on the jobs. Therefore, there might be times where documents aren't being imported for a much longer time than we would otherwise know. If there was some sort of notification that can be sent to an assigned email whenever an import job fails, it'd make it much more efficient with regards to troubleshooting that issue much nearer to the initial time of failure as opposed to down the line.

    66 votes
    Added to Ideas Backlog  ·  6 comments  ·  Importing  ·  Admin →
    How important is this to you?

  15. Desktop Apps Port usage modification

    Provide the ability to modify the ports that desktop apps are using internally. Currently having issues with 8090 and 8091 being locked by McAfee which requires IT intervention to modify those throughout the enterprise in order to run desktop apps successfully.
    If 8090 and 8091 could be modified on install in a similar manner as the individual servers, it would eliminate an enterprise-wide headache.

    5 votes
    0 comments  ·  System  ·  Admin →
    How important is this to you?

  16. Allow parallel connections to multiple DocuWare Cloud-Systems within the Local Data Connector.

    Currently it is only possible to establish multiple connections between one DocuWare Cloud-Systems und multiple databases. Connecting multiple DocuWare Cloud-Systems with one or more databases in parallel is not possible right now.

    8 votes
    0 comments  ·  System  ·  Admin →
    How important is this to you?

  17. Allow Docuware to scan in "actual paper size"... such as the applications. They are legal size. It cuts off part of it once uploaded

    Consider page size. Applications are legal size

    10 votes
    Not currently planned  ·  0 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  18. schedule import jobs

    Allow us to schedule DocuWare Import jobs. I have customers who need import across a VPN only at night. Previously they were using the scheduling features of Active Import to do this, but DW Import does not have this feature.

    21 votes
    Added to Ideas Backlog  ·  1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  19. ability to add date/time stamp automatically when scanning.

    The ability to automatically put date/time stamp on docs while scanning was available in DW desktop versions but is not currently available in the web version. Would be extremely useful when scanning a large document that needs a date stamp on it (legal documents) with out having to stamp individual pages.

    3 votes
    1 comment  ·  Scanning  ·  Admin →
    How important is this to you?

  20. Give us the option to ignore embedded PDF textshots

    Occasionally we might come across PDF documents that have embedded textshot information that is incorrect or incomplete eg, when a document is OCR'd at an MFP or printed from Crystal Reports to DocuWare Printer. OCR will always be skipped in this case. We should have the option in the import/printer configurations to OCR the document and generate a textshot even if the PDF already contains one.

    5 votes
    1 comment  ·  Importing  ·  Admin →
    How important is this to you?
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