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Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

How can we improve the DocuWare Desktop Apps?

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152 results found

  1. Specify Destination for failed identification

    I should be able to tell an Import folder what Document Tray to use if an import fails. This would allow failed jobs to go to a document tray used by multiple people, where they could be taken care of at a greater speed.

    16 votes
    1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  2. Connect to Outlook only stores attachments that are 1 level deep

    We often receive emails that are forwarded as attachments and those attached emails also have attachments on them. Connect to Outlook will only store the first level of attachments. We would like to see the ability to store multiple level of attachments.That way the forwarded email and also all attachments on that forwarded email are stored in Outlook.

    7 votes
    0 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  3. Connect to Outlook storing using selective select list

    Customer currently stores documents from the tray and uses selective select lists for indexing. However when the customer does a store using connect to outlook they are not presented with that as an option. Since it is not there they are forced to put the email in a tray and store from there to access the select list and extra steps. Having it available right out of outlook would speed up there process and maintain indexing consistency which is very important.

    2 votes
    0 comments  ·  E-Mail  ·  Admin →
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  4. Import Filter by file name

    Filter file names from import folder. For example i want to exclude file names that contain "TMP".

    2 votes
    0 comments  ·  Importing  ·  Admin →
    How important is this to you?

  5. Regular Expressions for Processing Data in Import Configurations

    It would be very nice to be able to use a regular expression when cutting out text in readout areas while assigning to index fields. The current options are very limited, and present some problems in processing.

    The exact issue is discussed in this forum post: https://www.docuware.com/forum/english-forums/docuware-questions-about-usage-and-configuration/name-parsing-import-configurations

    7 votes
    0 comments  ·  Importing  ·  Admin →
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  6. Failed Import Jobs to Document Tray - Nonsense!

    In DocuWare 6.8 when I use the IMPORT component of Desktop Apps to run an 1000+ file import from a specified source directory, I don't have to worry if the entire job fails because they go to a subdirectory within my source directory named "Failed" by default. Therefore, it is easy to rerun that job. However, in DocuWare 6.9, failed job files by default go to a document tray. The absolute worst place to manage 1000s of files. WHY! Please either make it so you can select a document tray as a source for the import job, or bring back…

    12 votes
    Added to Ideas Backlog  ·  1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  7. Create info logs

    We can see the import configuration, but we don't know who is using it or where. It would be great to have a running log file that contained details like:
    8/8/2017 - user TGROESCHL enabled "To Doc Tray" import configuration on PC2
    8/9/2017 - user TWEEMS enabled "To File Cabinet" import configuration on PC13

    That would tell me what the pc/server name is and also which user the desktop apps are connected as.
    Could even take it a step further by recording job details, like "8 page document successfully submitted 8/9/2017 14:36:05" or "5 page document failed to submit 8/9/2017…

    2 votes
    0 comments  ·  Importing  ·  Admin →
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  8. Implement an import jobs failure notification feature

    Sometimes import jobs fail, particularly in a server environment where there is no way of knowing that they aren't running properly without hearing from a customer or explicitly checking on the jobs. Therefore, there might be times where documents aren't being imported for a much longer time than we would otherwise know. If there was some sort of notification that can be sent to an assigned email whenever an import job fails, it'd make it much more efficient with regards to troubleshooting that issue much nearer to the initial time of failure as opposed to down the line.

    66 votes
    Added to Ideas Backlog  ·  6 comments  ·  Importing  ·  Admin →
    How important is this to you?

  9. Desktop Apps Port usage modification

    Provide the ability to modify the ports that desktop apps are using internally. Currently having issues with 8090 and 8091 being locked by McAfee which requires IT intervention to modify those throughout the enterprise in order to run desktop apps successfully.
    If 8090 and 8091 could be modified on install in a similar manner as the individual servers, it would eliminate an enterprise-wide headache.

    5 votes
    0 comments  ·  System  ·  Admin →
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  10. Allow parallel connections to multiple DocuWare Cloud-Systems within the Local Data Connector.

    Currently it is only possible to establish multiple connections between one DocuWare Cloud-Systems und multiple databases. Connecting multiple DocuWare Cloud-Systems with one or more databases in parallel is not possible right now.

    8 votes
    0 comments  ·  System  ·  Admin →
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  11. Allow Docuware to scan in "actual paper size"... such as the applications. They are legal size. It cuts off part of it once uploaded

    Consider page size. Applications are legal size

    10 votes
    Not currently planned  ·  0 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  12. schedule import jobs

    Allow us to schedule DocuWare Import jobs. I have customers who need import across a VPN only at night. Previously they were using the scheduling features of Active Import to do this, but DW Import does not have this feature.

    21 votes
    Added to Ideas Backlog  ·  1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  13. ability to add date/time stamp automatically when scanning.

    The ability to automatically put date/time stamp on docs while scanning was available in DW desktop versions but is not currently available in the web version. Would be extremely useful when scanning a large document that needs a date stamp on it (legal documents) with out having to stamp individual pages.

    3 votes
    1 comment  ·  Scanning  ·  Admin →
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  14. Give us the option to ignore embedded PDF textshots

    Occasionally we might come across PDF documents that have embedded textshot information that is incorrect or incomplete eg, when a document is OCR'd at an MFP or printed from Crystal Reports to DocuWare Printer. OCR will always be skipped in this case. We should have the option in the import/printer configurations to OCR the document and generate a textshot even if the PDF already contains one.

    5 votes
    1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  15. allow the SmartConnect button to be bound to an anchor

    The readout areas can be bound to an anchor, but the SmartConnect button itself can't so I have various SmartConnect configurations for a browser-based application in which the button will wander around a bit depending upon which browser the user is using, their screen resolution, and their zoom settings to the point where SmartConnect is actually unusable in a number of situations because the button is obscuring other things.

    11 votes
    2 comments  ·  Smart Connect  ·  Admin →
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  16. There should be a way to set DocuWare Printer to use Letter size rather than A4 as its default when installing the DW Printer

    5 votes
    Not currently planned  ·  0 comments  ·  Printing  ·  Admin →
    How important is this to you?

  17. Split filename during import

    A very handy feature to have would be able to split a filename into different index fields during import.

    This feature already exists when reading content off a page as the "Cut out text" feature so I suggest adding when selecting the filename. I've run across import projects where there's a very structured file name (i.e. index1index2index3.PDF) and have the ability to split the filename into index fields would be very useful.

    31 votes
    Added to Ideas Backlog  ·  1 comment  ·  Importing  ·  Admin →
    How important is this to you?

  18. Allow multiple attachements in an E-Mail to be stored as seperate documents

    When storing an E-Mail using CONNECT to Outlook, if the E-Mail has multiple attachments each attachment should be able to be stored as a separate document with a specific document type. Connect to outlook does not allow for this.

    8 votes
    Added to Ideas Backlog  ·  0 comments  ·  E-Mail  ·  Admin →
    How important is this to you?

  19. Allow customisation of Smart Connect button icon design

    Allow customisation of Smart Connect button icon design (maybe ability to upload your own .png file?) so that the button matches the same look/feel/style as the 3rd party applications it is interfacing with.
    This is key point from senior decision makers within orgs who sign off DocuWare orders, and it also ensures the Smart Connect feature looks as seamless and powerful as the actual user functionality which Smart Connect brings :)

    6 votes
    Added to Ideas Backlog  ·  1 comment  ·  Smart Connect  ·  Admin →
    How important is this to you?

  20. Process incoming documents from Connect To Mail with DocuWare Import

    Our customer want split attached documents from e-mails automatically, they are testing both Connect To Mail and DocuWare Import, however, there is no way to process incoming documents from Connect To Mail with DocuWare Import.

    As I see, a natural way to perform this is adding Document Trays like sources of an Import Configuration, another way is enabling DocuWare Import Configurations into Connect To Mail storing options.

    Would be great have not to wait for next versión for this improvement, a hotfix would be great.

    26 votes
    Added to Ideas Backlog  ·  4 comments  ·  Importing  ·  Admin →
    How important is this to you?
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