Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
157 results found
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1 vote
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Allow to use Index Cleaner in DocuWare Cloud systems
Index Cleaner is a very useful tool but right now is not enable to use in DocuWare Cloud systems, so it would be great can use it with the Cloud Systems.
Thanks!2 votes -
DocuWare Import Service Needs Error Notification Capability
The DocuWare Import Service desperately needs some kind of email notification to alert administrators when documents are not going into the system. I have been having an issue lately (I am working with support on this) where documents coming in through the import service are erroring out with a 401 error. I have no way to know this is happening without manually checking the import history or my users telling me there is something missing. Admins need some way to know there are issues so they can be resolved in a timely manner. Unresolved issues lead to users losing confidence…
21 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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Import User Interface needs to be possible to sort by folder or taget, etc.
The UI of Import only displays about 8 jobs in the overview depending on screen resolution. Especially in installations with many users you might have 200+ import jobs running to monitor scan folders for the users for example. The interface seems very slow to load and that makes the handling of a larger number of jobs very cumbersome. It would be good to be able to sort the jobs in the overview by various different criteria in a table view.
1 vote -
Allow for default import configuration or clear the import configuration after scanning to ensure correct import configuration
Allow for default import configuration, or clear the import configuration after scanning. We have multiple people using the same computer to scan in files. Often the people do not check the import configuration before scanning and documents go into the wrong folders.
1 vote -
One button for nested windows
Many applications have nested windows. Users often will have multiple Order windows open at once. It would be beneficial to have one SmartConnect button located in the main application window, and when the button is pressed, it runs the search on the current active window.
8 votes -
Be able to control the body of an email with the Edit and Send application.
Have the ability to control the default text in the body of an email with the Edit and Send application.
1 vote -
Desktop App version report
It would be great to have a reporting tool to see which users/pc's have what version of desktop apps. With DW Cloud getting automatically updated, it would be nice to run that report ad-hoc to see who still needs to get updated.
1 vote -
Preview Windows capability in WEC
For documents stored on a local machine, users are able to preview the document by hitting the 'View' option in File Explorer and then selecting 'Preview plane'. Once a document is selected, a preview is displayed, which allows the user to now have to open the document to read it.
This would be a nice feature for WEC if users didn't have to:
1) Download and open the file
2) Open the file in Web Viewer2 votes -
Smartconnect use readonly license
Smartconnect cannot use the readonly client without installing the webservices on a second web server. Please add the ability to have Smartconnect use the readonly license without having to make the whole platform services site read only. This worked in previous versions of DocuWare.
6 votes -
Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work.
Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work. Our school uses 99.5% Mac OSX. The web capabilities are the only way we can make use of DocuWare. But all features are not available, specifically, Desktop Apps (scanning, printing, etc.) These are the functions that we desperately need.
Thanks,
brs88 votesThank you for your idea.
Right now we are focusing on other topics, so we are not considering this idea for future releases. If the demand for this topic increases, we might add it to future plans. -
Shortcut to Desktop Apps selectable
After every update of the DocuWare Desktop Apps there is a new shortcut for the Desktop Apps. It is not selectable if this shortcut should be created or not after each setup or update. Sometime there is no need for a shortcut to the Desktop Apps in general. Or at least not for the desktop apps themselves, but for the designer or the administration.
1 vote -
Include ISIS driver support
Client understands that DW DTA utilize WIA / TWAIN drivers and has asked that ISIS driver support be added as they have had issues using both the WIA and TWAIN drivers.
They asked that we enter the request on your site.3 votes -
Log which duplicate import configurations are found
When using automatic identification on Import/Printer/Scan configurations, sometimes a document may match multiple configurations, and rerouted to the default inbox. The log file mentions that "more than one configuration was found" but it doesn't tell us which ones it matches. Troubleshooting requires opening each configuration and checking the identification settings. This is very time consuming if there are many import configurations.
3 votes -
Allow naming of documents prior to scanning process
Manually naming each specific document prior to scanning each individual document into the document tray. Much more convenient to locate files if they have already been named. Currently it looks as if you will have to "rename" each document AFTER the scanning process is complete.
1 vote -
Smart Connect Smart Search: "OR" the values retrieved in an List Readout Area.
Smart Connect Smart Search:
Please "OR" the values retrieved in an SC List Readout Area.If you have two Readout areas on a form (A & B) SmartConnect will (automatically) "AND" the values (A AND B) to retrieve the correct record/document from the database. BUT if one of the Readout areas is a "List" of values (B,C,D, etc)... it breaks. It SHOULD (A AND (B OR C OR D)). This functionality is present in the standard search dialog...
2 votes -
Connect to Outlook: Process Downloaded Attachments through an Import Configuration
Often "standardised" documents are received in an email inbox. currently there is no seamless method to run these documents through a pre-configured import configuration to identify, split and autoindex the document. Currently Emails, Attachments and/or Emails+Attachments can only be stored in a Tray or Cabinet, thus missing the processing advantage.
24 votesHello,
thank you very much for your input. We are going to discuss and evaluate this idea.Right now – even if it is not seamless – you can already use the DocuWare Import functionality if you drag and drop Attachments/E-Mails to an Import folder or use the “Store As” function from Outlook.
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Automatically update the Desktop Apps
I have many users that don't always notice when they have pending Desktop Apps updates and end up putting in support tickets for issues the update would resolve. Can you provide an option at least for the updates to install automatically?
44 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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Add 4x6 size to the DocuWare Printer registry change
For the registry change in DocuWare printer, add the 4x6 size for labels. We would like to use printer redirection to capture a shipping label, and send it to a printer.
1 vote -
Add Driveletter to the DocuWare Explorer Client
If a driveletter could be assigned the DocuWare explorer client, shortcuts could be created and it would be showed as a normal drive, it would be easier for the customers and you could use scripting to transfer files and so on. It would not differ from a normal drive.
13 votes
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