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Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

How can we improve the DocuWare Desktop Apps?

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151 results found

  1. Be able to control the body of an email with the Edit and Send application.

    Have the ability to control the default text in the body of an email with the Edit and Send application.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  2. Desktop App version report

    It would be great to have a reporting tool to see which users/pc's have what version of desktop apps. With DW Cloud getting automatically updated, it would be nice to run that report ad-hoc to see who still needs to get updated.

    1 vote
    0 comments  ·  System  ·  Admin →
    How important is this to you?

  3. Preview Windows capability in WEC

    For documents stored on a local machine, users are able to preview the document by hitting the 'View' option in File Explorer and then selecting 'Preview plane'. Once a document is selected, a preview is displayed, which allows the user to now have to open the document to read it.

    This would be a nice feature for WEC if users didn't have to:
    1) Download and open the file
    2) Open the file in Web Viewer

    2 votes
    0 comments  ·  Windows Explorer Client  ·  Admin →
    How important is this to you?

  4. Smartconnect use readonly license

    Smartconnect cannot use the readonly client without installing the webservices on a second web server. Please add the ability to have Smartconnect use the readonly license without having to make the whole platform services site read only. This worked in previous versions of DocuWare.

    6 votes
    0 comments  ·  Smart Connect  ·  Admin →
    How important is this to you?

  5. Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work.

    Mac OSX compatibility with Desktop Apps is ESSENTIAL. Otherwise, a web-based solution that is not OS specific would work. Our school uses 99.5% Mac OSX. The web capabilities are the only way we can make use of DocuWare. But all features are not available, specifically, Desktop Apps (scanning, printing, etc.) These are the functions that we desperately need.

    Thanks,
    brs

    86 votes
    27 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  6. Shortcut to Desktop Apps selectable

    After every update of the DocuWare Desktop Apps there is a new shortcut for the Desktop Apps. It is not selectable if this shortcut should be created or not after each setup or update. Sometime there is no need for a shortcut to the Desktop Apps in general. Or at least not for the desktop apps themselves, but for the designer or the administration.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  7. Include ISIS driver support

    Client understands that DW DTA utilize WIA / TWAIN drivers and has asked that ISIS driver support be added as they have had issues using both the WIA and TWAIN drivers.
    They asked that we enter the request on your site.

    3 votes
    0 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  8. Log which duplicate import configurations are found

    When using automatic identification on Import/Printer/Scan configurations, sometimes a document may match multiple configurations, and rerouted to the default inbox. The log file mentions that "more than one configuration was found" but it doesn't tell us which ones it matches. Troubleshooting requires opening each configuration and checking the identification settings. This is very time consuming if there are many import configurations.

    3 votes
    0 comments  ·  Admin →
    How important is this to you?

  9. Allow naming of documents prior to scanning process

    Manually naming each specific document prior to scanning each individual document into the document tray. Much more convenient to locate files if they have already been named. Currently it looks as if you will have to "rename" each document AFTER the scanning process is complete.

    1 vote
    0 comments  ·  Scanning  ·  Admin →
    How important is this to you?

  10. Smart Connect Smart Search: "OR" the values retrieved in an List Readout Area.

    Smart Connect Smart Search:

    Please "OR" the values retrieved in an SC List Readout Area.

    If you have two Readout areas on a form (A & B) SmartConnect will (automatically) "AND" the values (A AND B) to retrieve the correct record/document from the database. BUT if one of the Readout areas is a "List" of values (B,C,D, etc)... it breaks. It SHOULD (A AND (B OR C OR D)). This functionality is present in the standard search dialog...

    2 votes
    2 comments  ·  Smart Connect  ·  Admin →
    How important is this to you?

  11. Connect to Outlook: Process Downloaded Attachments through an Import Configuration

    Often "standardised" documents are received in an email inbox. currently there is no seamless method to run these documents through a pre-configured import configuration to identify, split and autoindex the document. Currently Emails, Attachments and/or Emails+Attachments can only be stored in a Tray or Cabinet, thus missing the processing advantage.

    23 votes
    1 comment  ·  E-Mail  ·  Admin →
    How important is this to you?
    Added to Ideas Backlog  ·  AdminDocuWare Product Management (Product Owner, DocuWare) responded

    Hello,
    thank you very much for your input. We are going to discuss and evaluate this idea.

    Right now – even if it is not seamless – you can already use the DocuWare Import functionality if you drag and drop Attachments/E-Mails to an Import folder or use the “Store As” function from Outlook.

  12. Automatically update the Desktop Apps

    I have many users that don't always notice when they have pending Desktop Apps updates and end up putting in support tickets for issues the update would resolve. Can you provide an option at least for the updates to install automatically?

    39 votes
    4 comments  ·  System  ·  Admin →
    How important is this to you?

  13. Add 4x6 size to the DocuWare Printer registry change

    For the registry change in DocuWare printer, add the 4x6 size for labels. We would like to use printer redirection to capture a shipping label, and send it to a printer.

    1 vote
    0 comments  ·  Printing  ·  Admin →
    How important is this to you?

  14. Add Driveletter to the DocuWare Explorer Client

    If a driveletter could be assigned the DocuWare explorer client, shortcuts could be created and it would be showed as a normal drive, it would be easier for the customers and you could use scripting to transfer files and so on. It would not differ from a normal drive.

    12 votes
    2 comments  ·  Windows Explorer Client  ·  Admin →
    How important is this to you?

  15. Allow someone to delete an auto upload that is pending.

    If papers are in auto upload but do not load there should be a way to delete them with a click of a button.

    4 votes
    1 comment  ·  Scanning  ·  Admin →
    How important is this to you?

  16. Add an "Attach from DocuWare" button to the Outlook Ribbon

    In Connect to Outlook, there is no way to search for a document when replying to an e-mail. For example: If I receive an e-mail from a customer requesting a copy of their contract. I click “reply” to this e-mail but the only way to attach the contract is to have a Windows Explorer search tree establish. However, using the Windows Explorer tree view is dependent on me knowing exactly where the contract is located in the folder structure, or which version of the contract is the correct one.

    If I don’t know exactly where to find it in the…

    9 votes
    Added to Ideas Backlog  ·  1 comment  ·  E-Mail  ·  Admin →
    How important is this to you?

  17. Devellope digital signing of documents with PKI or other certificates

    It's getting more and more a demand from regulation or goverment that the documents can be signed by one or more users. Docuware has no feature to support this.
    We think it's a nessecery thing to be able to sign document this way.

    4 votes
    Not currently planned  ·  3 comments  ·  Admin →
    How important is this to you?

  18. Split document if a document is rotated 180 degrees

    As an alternative to Barcodes, if a page is rotated 180 degrees it should be split.

    7 votes
    0 comments  ·  Splitting  ·  Admin →
    How important is this to you?

  19. Import jobs keep going or autorestart after failure

    Whenever an import job fails for whatever reason, that job stops importing altogether and you have to manually go in there and restart the failed job. This is not ideal as I am not always able to connect with the customer right away to restart the jobs, so there might be a time period where users are not getting any documents imported. It would be great if the import job didn't stop when it failed and maybe somehow could send an email notification to the admin but still kept going. Or autorestart after a certain period, whatever makes the most…

    36 votes
    Added to Ideas Backlog  ·  4 comments  ·  Importing  ·  Admin →
    How important is this to you?

  20. Specify Destination for failed identification

    I should be able to tell an Import folder what Document Tray to use if an import fails. This would allow failed jobs to go to a document tray used by multiple people, where they could be taken care of at a greater speed.

    16 votes
    1 comment  ·  Importing  ·  Admin →
    How important is this to you?
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