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Desktop Apps (English)

Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.

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142 results found

  1. Connect To Office App

    How about a Connect To Office App, this app would be like the old Office add in and work similar to how Connect To Outlook does.

    This could work alongside WEC rather than replace it. A lot of companies miss the old add in and the WEC although good can be a longer method of storing for the customer.

    10 votes

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    1 comment  ·  Importing  ·  Admin →
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  2. Make the Import jobs collapsible to make a list.

    When there are many import jobs setup, it would be nice if they showed more as a list that can then be expanded (the item selected) to see the details instead of having all the details available at first glance. A long list means a lot longer to scroll to get to where you want.

    2 votes

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  3. Allow Import configurations to monitor not only folders but also webbaskets

    This used to be functionality in Active Import. That allowed for building complex multi-step import configurations.

    33 votes

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  4. 1 vote

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    2 comments  ·  Printing  ·  Admin →
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  5. Add the abilty to store email without attachment in Connect to Outlook.

    Connect to Outlook should have an option to store the email without attachment as a 4th option. Right now we have the following options when storing an email:

    1. Email and attachment, show email first
    2. Attachment only
    3. Email and attachment, show attachments first

    Would be great to have a 4th option: Email only

    1 vote

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  6. Extract Attachments of MSG and EML files during import

    If you store a mail as msg or eml file outside of Connect to Mail or Connect to Outlook you just get the mail body in the viewer. Attachements are shown as blue links within the mail body. The internal viewer is not able to page through the attachments as with other multi-file documents.
    I recommend that during the import process the attachments should be extracted and stored as additional files so that the user can view them from inside DocuWare rather than download and open it with the mail client.

    6 votes

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  7. Give more print setting functionality to DocuWare Printer

    DocuWare Printer prints in color by default. Many occasions a black print would be much better and also less costly in file size. Give us an option to control the color options in the default printer settings. We are having quality issues with DocuWare Printer compared to the old TiffMaker. We are also running into file size issues because documents are printing in color and they are too large to email if we want to distribute outside of DocuWare.

    31 votes

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  8. Enhance "document splitting" in DW Import to allow splitting on multiple readoutareas when 1 "OR" the other changes, not just "AND"

    I would like to be able to split a report based on multiple pieces of data, when either 1 or the other changes. For example, a document containing a batch or "purchase orders from the customer" that is sorted by "customer #" and then "customer purchase order". A customer may have sent in multiple POs in the batch. It is always possible that 2 different customers could send in the same purchase order number in the same batch.

    19 votes

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  9. Keep Entries or Store All for the Connect to Outlook Plugin

    When trying to store emails with a store dialog, there is no "Keep Entries" or "Store All" that functionality would be very useful when dealing with large amounts of email.

    6 votes

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    4 comments  ·  E-Mail  ·  Admin →
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  10. 16 votes

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  11. Add a color dropout option

    Color dropout option for red, green, blue – Client is currently having trouble sometimes when scanning documents on colored paper even when scan configuration options are set to use greyscale

    1 vote

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    0 comments  ·  Scanning  ·  Admin →
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  12. silent

    Would it be possible for you to add, an additional parameter in the installation of the desktop client (the installation path). I found myself stuck at a customer who is under Cytrix. applications are published and install on another drive

    1 vote

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    0 comments  ·  System  ·  Admin →
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  13. Allow import from Azure Storage

    Option to import documents directy from Azure File Storage

    1 vote

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    0 comments  ·  Importing  ·  Admin →
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  14. can we name our documents before scanning so that we can find it easily in our tray

    We were able to name our documents in Fortis before scanning but don't seem to be able to do so with DocuWare. It makes it easier to find a document in your intray without opening up each one.

    2 votes

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  15. Connect 2 Outlook - Ability to open search in Outlook client instead of Outlook

    When using a search in Connect 2 Outlook, the list is opened in Outlook. If many results are shown, and the customer wants a better overview it could be nice to be able to open the search directly in the DocuWare Client so you have the viewer ability and a better overview.

    8 votes

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    2 comments  ·  E-Mail  ·  Admin →
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  16. Optinal notification when saving from DocuWare Explorer Client

    When saving with the DocuWare explorer, the notification popup should be optional maybe with a choice of a non untrusive popup like the DocuWare desktop popup.

    5 votes

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  17. connect to outlook

    In Connect to Outlook, when using the "Send and Store" button, the user should be prompted to choose a cabinet. I know you can click near the arrow on the send and store button to get a list of cabinets, but users are just clicking the button and then a storage dialog pops up, but they have no idea which dialog it is or where they are storing to. Would be nice if when you click Send and Store, you get a choice of storage dialogs no matter where you click on the button.

    2 votes

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    0 comments  ·  E-Mail  ·  Admin →
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  18. To review the file size of scanned images before uploading...

    I encounter after scanning my images, that I am guessing how big my file size is. I have guessed wrong on many occasions and I then get an error "reached my maximum file size and cannot exceed 300,000 kb." There should be option that I can review how big my file size of the scanned images before hitting the upload button. That way I am not wasting my time of re-scanning the documents again.

    3 votes

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  19. Add Scan/Upload Management Capability Into Docuware Desktop Apps Scan Feature

    SYMPTOM: When the user scans and clicks the upload button the program shows a message "Your document is being created and uploaded" For no apparent reason this process hangs, and, if left alone will run indefinitely.

    PROBLEM: The symptom above effectively cripples any further SCAN & UPLOAD processing on the computer until a manual intervention is performed.

    SOLUTION: When this happens, and it has happened to a number of different customers over the course of the last three months,and longer, we have taken the steps outlined here:

    https://www.docuware.com/support_faq/index.php?solution_id=4707

    We have seen this happen with and without the changes to the…

    2 votes

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    1 comment  ·  Scanning  ·  Admin →
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  20. 1 vote

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    0 comments  ·  Scanning  ·  Admin →
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