Desktop Apps (English)
Please post all ideas that concern DocuWare Desktop Apps (Connect to Outlook, Scan, Import, Printer, Smart Connect, Windows Explorer Client) in this forum.
142 results found
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Connect to Outlook - add Explorer Client Frame to Drag-n-drop emails/attachments to store documents
Add a Explorer Client frame in outlook, where you can navigate to your particular file cabinet with defined structure, allowing you to drag-n-drop an email and/or attachment directly onto it - with a store dialog being presented for indexing.
2 votes -
Instant execution of a scheduled workflow
A possibility to execute a scheduled workflow instantly. This could be an option in the Workflow Designer. It is not very optimal when you have to reschedule a workflow again and again when testing the workflow functionality. Apart from testing, the instant execution button would be beneficial in many other cases as well.
2 votes -
Add ability to import the contents of .ZIP files.
If you receive an email that is automatically set to import attached pdfs, it would be helpful to import the contents within a ZIP file, if they are pdfs. Client receives invoices from vendor in ZIP format as they receive a lot of invoices at the same time.
2 votes -
Know if a document is signed with a certificate
It is important that from the viewer there was an indicative mark or from the "document processing" template a field of the filing cabinet could be indicated that would take a value depending on the result of the signature.
In version 5.1, there was a mark in the viewer that indicated if a document was signed with a certificate.2 votes -
DocuWare Cloud Desktop Apps has to support install on AWS EC2 environment.
Currently, Desktop Apps is not supported for AWS EC2 environment.
As our customers, they need to prepare a Client PC for folder monitoring. As a customer's IT policy in their company, a terminal PC that always starts cannot install on company.
They want to have a PC for that in a cloud such as AWS outside the company.2 votes -
Change Log Collector, it should collect all current log files
Currently when I open a support case with DocuWare I am always asked to add log files. I do not always remember where they are. It is troublesome to always have to navigate and select the correct log files.
The Log Collector provided by DocuWare only collects files from DocuWare Desktop Apps. Wouldn't it be possible to collect all logfiles within the last 24 hours?
Sometimes I have issues with Local Data Connector, sometimes I have problems with Auto-Index. I would like to have one way how I can provide all relevant information to DocuWare support.
It would be great…2 votes -
basket per import job if document cannot be filed due to mandatory fields/conditions
Hello
it should be possible to set an "error basket" per import job (configuration) in the desktop app, in which documents are stored which cannot be stored in the archive due to unfilled mandatory fields or other errors.Currently, all import job use the user's default basket.
2 votes -
Option to control email notifications generated by Directory User Synchronization
Every time the Directory User Synchronization Desktop App creates a new User it will send an email to the user, requesting the user to set a DocuWare password.
Several problems with the current behavior:
The Tool does not contain any warning that this email is sent to the user.
When using Active Directoy Single Sing On, there is no need for the user to even set this password.
When running a test and a production system, there is no way to know which system the mail is from.
The email is sent in the server operating system language, which generates…2 votes -
I suggest that you add a search option in the Desktop apps program.
Have the ability to search in the Import jobs within Desktop Apps. We have many locations with multiple different import jobs. Trying to find the import job that you need to change takes a lot of time scrolling though them.
2 votes -
Customized Store Buttons
We have multiple store dialogs that we use frequently every day. Would love to have customized store buttons in the Connect to Outlook that I can set with my "go-to" store dialogs so I don't have to constantly switch back and forth. Also, individuals could pick their individual favorites, as different people use different functions frequently.
2 votes -
Allow to use Index Cleaner in DocuWare Cloud systems
Index Cleaner is a very useful tool but right now is not enable to use in DocuWare Cloud systems, so it would be great can use it with the Cloud Systems.
Thanks!2 votes -
Preview Windows capability in WEC
For documents stored on a local machine, users are able to preview the document by hitting the 'View' option in File Explorer and then selecting 'Preview plane'. Once a document is selected, a preview is displayed, which allows the user to now have to open the document to read it.
This would be a nice feature for WEC if users didn't have to:
1) Download and open the file
2) Open the file in Web Viewer2 votes -
Smart Connect Smart Search: "OR" the values retrieved in an List Readout Area.
Smart Connect Smart Search:
Please "OR" the values retrieved in an SC List Readout Area.If you have two Readout areas on a form (A & B) SmartConnect will (automatically) "AND" the values (A AND B) to retrieve the correct record/document from the database. BUT if one of the Readout areas is a "List" of values (B,C,D, etc)... it breaks. It SHOULD (A AND (B OR C OR D)). This functionality is present in the standard search dialog...
2 votes -
can we name our documents before scanning so that we can find it easily in our tray
We were able to name our documents in Fortis before scanning but don't seem to be able to do so with DocuWare. It makes it easier to find a document in your intray without opening up each one.
2 votes -
Connect to Outlook storing using selective select list
Customer currently stores documents from the tray and uses selective select lists for indexing. However when the customer does a store using connect to outlook they are not presented with that as an option. Since it is not there they are forced to put the email in a tray and store from there to access the select list and extra steps. Having it available right out of outlook would speed up there process and maintain indexing consistency which is very important.
2 votes -
Import Filter by file name
Filter file names from import folder. For example i want to exclude file names that contain "TMP".
2 votes -
Create info logs
We can see the import configuration, but we don't know who is using it or where. It would be great to have a running log file that contained details like:
8/8/2017 - user TGROESCHL enabled "To Doc Tray" import configuration on PC2
8/9/2017 - user TWEEMS enabled "To File Cabinet" import configuration on PC13That would tell me what the pc/server name is and also which user the desktop apps are connected as.
Could even take it a step further by recording job details, like "8 page document successfully submitted 8/9/2017 14:36:05" or "5 page document failed to submit 8/9/2017…2 votes -
connect to outlook
In Connect to Outlook, when using the "Send and Store" button, the user should be prompted to choose a cabinet. I know you can click near the arrow on the send and store button to get a list of cabinets, but users are just clicking the button and then a storage dialog pops up, but they have no idea which dialog it is or where they are storing to. Would be nice if when you click Send and Store, you get a choice of storage dialogs no matter where you click on the button.
2 votesThank you for your idea. Right now we see the existing implementation as suifficient, so we are not considering this idea for future releases.
If the demand for this topic increases, we will add it to future plans.
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Add Scan/Upload Management Capability Into Docuware Desktop Apps Scan Feature
SYMPTOM: When the user scans and clicks the upload button the program shows a message "Your document is being created and uploaded" For no apparent reason this process hangs, and, if left alone will run indefinitely.
PROBLEM: The symptom above effectively cripples any further SCAN & UPLOAD processing on the computer until a manual intervention is performed.
SOLUTION: When this happens, and it has happened to a number of different customers over the course of the last three months,and longer, we have taken the steps outlined here:
https://www.docuware.com/support_faq/index.php?solution_id=4707
We have seen this happen with and without the changes to the…
2 votes -
DW Import allows for splitting by criteria when using identification
To process batch scanning, it would be very helpful to have splitting by criteria option when having import identify PDF's that are coming in.
2 votesThanks for your idea. Unfortunately we need some more information to understand the usage.
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