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Please post all ideas that concern the configuration of DocuWare in this forum (i.e. DocuWare Administration, Workflow Designer, Desktop Apps).

How can we improve the configuration of DocuWare?

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463 results found

  1. optional fields for groups or user defined tables

    For index filters in profiles we often use a database view on the DocuWare Users and grups ("dwGroups, dwUsers, dwUserToGroup").
    This helps to make a SQL index filter with the user-group settings.
    Often the group name itself is implemented in the index filter. For example the users in the DW group with the name "grp_Accounting" are just allowed to see documents of the business unit "Accounting".
    SQL index filter: CURRENTUSERLONGNAME() IN (SELECT v.User FROM View V Where (dwdata.dbo.archiv.)BusinessUnit = LEFT(3,v.groupName)
    (or something like that)
    If there would be a possibility to give groups optional fields we could take this information…

    4 votes
    0 comments  ·  Administration  ·  Admin →
    How important is this to you?

  2. Please bring back the %USERNAME% Option for automatic generation of baskets

    Please bring back the %USERNAME% option for automatic generation of baskets.

    Generating baskets for more than an handful of users used to be very easy using the %USERNAME% option. Please bring this option back into DocuWare to stop us from having to manually generate baskets for every user.

    29 votes
    1 comment  ·  Document trays  ·  Admin →
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  3. Predefine workflow job that converts DWTIFF (DW5.x and DW4.x) to a new PDF format

    If you are dealing with very large documents that we were in DWTIFF format and now you want to bring back to the web basket it take extremely extremely long time to convert to a new PDF format. It works but it will be better if the conversion so done in the server side so that the clients don’t have to suffer

    8 votes
    0 comments  ·  Administration  ·  Admin →
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    Not currently planned  ·  AdminDocuWare Product Management (Product Owner, DocuWare) responded

    Currently there are no plans to have an background job which converts tiff files to PDF. Main reason is, that this could take a long time and bring high load to the Server. On the other side we know that less than 1% of “old” documents are displayed after they are archived (on average).

    For all who have a use case where it makes sense to convert old tiff files please contact our Professional Services Team.

  4. More options in "Show User Rights" in admin tool

    It would be nice to see more rights in the "Show User Rights" menu in the admin tool. Examples of desired rights would be Document Trays, Stamps, templates, assigned configurations (user/admin rights)...

    2 votes
    0 comments  ·  Administration  ·  Admin →
    How important is this to you?

  5. CDN with Fallback to Local Script Repository

    Starting with DW 6.6 Hotfix 8 DocuWare the Web.Settings flag "UseLocalCDN" has been set to "false". Quote: "For better performance you should disable this flag. If the flag is disabled, the fat JavaScript libraries are downloaded from Google CDN orother CDNs." There should be a fallback option just in case external CDN are blocked or unavailable.

    1 vote
    0 comments  ·  Administration  ·  Admin →
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  6. Batch user tools for managing users.

    Some installations have hundreds or thousands of users. We need tools to manage sub-groups, for ex., the DW customer's customers customers, or enterprise customers with large divisions. In particular one function badly needed is a wayt to export users (and attributes) to CSV or Excel.

    5 votes
    0 comments  ·  Administration  ·  Admin →
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  7. I suggest to allow more colors for the stamps or web baskets

    I would like to have the option of choosing more colors when creating any of the following... stamps/web baskets/ file cabinets/ decisions on workflow manager. I have a couple of clients that have a bunch of file cabinets and different colors will make it a lot easier on the eyes.

    88 votes
    6 comments  ·  Administration  ·  Admin →
    How important is this to you?

  8. Multiple content fields for use with notifications

    Actual Clients and future clients ask for this on their notifications, because 1 notification make the workflows confusing for them

    2 votes
    0 comments  ·  Notifications  ·  Admin →
    How important is this to you?

  9. Web Forms with files attached not emailed as .zip file

    After the upgrade to DocuWare Cloud version 7, Web Forms with any files attached are emailed as .zip files. This causes many spam filters to automatically quarantine these messages, and many people, once they see a .zip file attached, automatically delete these emails, assuming that they are viruses.

    It would be great if an option were available to be able to email the files in their native file format, as they were prior to version 7. The files were simply attachments to the email, instead of having to extract the contents of a zip file, assuming the end user actually…

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  10. Allow setting hours and minutes in Schedule of Export/Transfer Workflow in Docuware 7

    Please allow setting hours and minutes again in Schedule of Export/Transfer Workflow instead of only allowing hours. It's a major setback in Docuware 7 compared with former Docuware 6.

    1 vote
    1 comment  ·  Administration  ·  Admin →
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  11. Improve the way users interact with forms via a touch interface in kiosk mode

    Our office uses kiosks with a touch interface for patients to fill out forms. They are frustrated with how forms behave. I recorded a short video that illustrates what happens.

    1 vote
    0 comments  ·  Forms  ·  Admin →
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  12. Default regional settings to "English (United States" on new US based cloud accounts.

    Currently it is defaulted to English (United Kingdom) even if you select US datacenters.

    1 vote
    0 comments  ·  Administration  ·  Admin →
    How important is this to you?

  13. Let DocuWare write into external database

    Since we are already giving DocuWare access to our external databases so it can read the data, why don't you guys let us insert values into those external databases using DocuWare information?
    We are currently trying to develop this into our organization but it's giving us a hard time.

    1 vote
    0 comments  ·  Workflow Designer  ·  Admin →
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  14. "Reassign" feature in Workflow should be assigned by rights or roles

    The ability to "Reassign" a task in Workflow should not be available to all users within a workflow. This should be a admin assigned right.The "Reassign" button on the workflow should not be visible to all users.

    1 vote
    0 comments  ·  Admin →
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  15. Add a feature

    Add a feature to the DocuWare Administration to block access to the DocuWare system with the .NET API for particular users. Any user who has an account on DocuWare system can get access with API. I would like to have a possibility to block it.

    4 votes
    0 comments  ·  Admin →
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  16. Add a feature to automatically update the xml files in file cabinet to match database changes

    It would be very helpful if .xml files were kept in sync with the DocuWare index database automatically.

    As it stands now, if there is database corruption that exists beyond the timeframe of database backups, any index edits can be lost.

    This feature would also help future upgrades and data moves from having corrupt or missing index data. We recently discovered a file cabinet with database and xml issues. It was caused by some improper handling of past upgrades. The issues could have been minimized by syncing the xml files with the database.

    2 votes
    0 comments  ·  Administration  ·  Admin →
    How important is this to you?

  17. OR for readout and index fields in Smart Search

    Add an OR option to combine readouts and their corresponding index values. That way if any of the OR'd combos were true the search would complete.

    Currently we have to create a button for each match of AND'd fields. Sometimes this results in a lot of buttons and search time/user time moving through the buttons to find the match.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  18. Set Logging Level for Local Data Connector

    Requesting the ability to manage the logging level of the Local Data Connector logs. Currently, any event ran through the data connector is logged (including the sql query ran against the database). For one of our queries, this results in a log that grows in size by 250MB to 1GB (varies based on active purchase orders and invoices) over the course of 24 hours. Would like the ability to set this to be different levels from logging everything like it currently does, to only logging errors and critical events. So this logging control would be similar to the logging level…

    5 votes
    0 comments  ·  Admin →
    How important is this to you?

  19. Why do we need to assign a file cabinet to every tray?

    When we assign users to roles (as DocuWare encourages) you can't create an Inbox via the New User Wizard, because it requires us to select a file cabinet. But since we do not want to assign file cabinets to individual users, that functionality is not usable.

    4 votes
    2 comments  ·  Document trays  ·  Admin →
    How important is this to you?

  20. Admin Tool: List all recent critical errors

    List all recent critical errors:
    2018/03/18 Workflow Server Stopped [View Detail]
    2018/03/18 Content Server Stopped [View Detail]

    2 votes
    0 comments  ·  Administration  ·  Admin →
    How important is this to you?
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