Client (English)
Please post all ideas that concern the DocuWare client in this forum.
95 results found
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Speed Up Cloud Imports
When uploading to the Cloud, there isn't a way to prevent OCR process occurring. Only with On-Premise, is there a selection for "RUN AUTOMATIC TEXT AND BARCODE RECOGNITION ONLY IF REQUIRED". It is seen if this is not checked for On-Prem, imports are slowed. DocuWare has stated by default, Cloud always performs this task and slows the process.
Please provide the option for Cloud.
4 votes -
Sort out the loading page for document trays in configurations
This is a cloud issue. We have a lot of document trays and 9/10 times when I open the document trays page in configurations it doesn't properly load requiring me to refresh several times until can finally scroll through them.
The load times for them is too slow.
1 vote -
Update the status of the cloud more frequently
The product overview page is not updated frequently enough for us. It should be updated more frequently than it currently is. We basically have to guess how much storage we are using most of the time.
1 vote -
1 vote
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Restore workflows in the cloud
If DocuWare expects their ADP's to move any of their larger clients into the cloud from on-premise systems, they will need to allow us to create Restore Workflows on DocuWare-Online.
Synchronizations are to unreliable, and export workflows take an excruciatingly long time to run.
We need to be able to FTP the documents up to the cloud and then only have to run a restore workflow to update the database.
Tech Support claims this would compromise security, but that doesn't make sense.
3 votes -
In Docuware Cloud create a connection to a local database and through autoindex can download the log of events of each filecabinet.
In Docuware Cloud create a connection to a local database and through autoindex can download the log of events of each filecabinet.
1 vote -
enter and use URLs in the DocuWare index fields.
Being able to enter and use URLs in the DocuWare index fields would be a huge help. This way users could potentially access other platforms, website, etc . directly from Docuware once the url is saved in an index field.
I have also received this request from a customer.Thanks
16 votes -
Allow restrictions of access to the Cloud from some workstations and/or only work hours
A prospect would like to restrict Cloud access to their personnel to only be allowed from their internal network or specifically authorized outside workstations. Is this possible? They do not want to use VPN to connect externally to their internal network and then to the Cloud. Are specific hours of operation available? Any suggestions will be welcome.
12 votes -
Multi-factor login authentication as a security option
It would be nice to be able to have a multi-factor login authentication as a security option. We have users who work in DocuWare while they are on the road and it would be nice to toggle this feature on/off per user as an extra layer of security.
170 votesOf course the security of our users is important to us.
As you have noticed, this idea still has the same status, but was not declined. That means we evaluate it regularly.One reason why we have decided not to add this security feature yet is that we will first change the authentication flow.
As a first step, we introduced the Identity Service in the DocuWare Cloud with Version 7.3, which allows integration with Azure AD and the use of MFA there.
The next step is to force users to use SSO only. However, to ensure this, we still need to make some changes in our authentication flow.
We are also planning to bring these functions to DocuWare On-Premises.
Afterwards we will evaluate extending the login with DocuWare credentials with MFA/2FA.We are constantly striving to improve our products and appreciate your feedback and contribution.
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DocuWare Cloud FTP compatibility with Xerox Versalink
DocuWare Cloud FTP compatibility with Xerox Versalink. With Xerox now selling/supporting more of these devices and with more and more customers going to DocuWare Cloud this compatibility is going to be key.
1 vote -
Make an option to download the document then I set a stamp.
Make an option to download the document then I set a stamp.
1 vote -
Problem with DocuWare link in email notifications
Users should be directed straight to DocuWare Cloud from an emailed link instead of the error 406 page when they don't have any pending action items in their profile. This is causing some confusion with our approvers. Below is the error message.
Status:
406 - Not Acceptable
Message:
The result list cannot be displayed. It cannot be found or you have no permission to open it.
ExceptionRequestNotAcceptedException: The result list cannot be displayed. It cannot be found or you have no permission to open it.
3 votes -
Add ability to save your desktop setup as Workspace's
Concerning the general layout of the two possible desktop areas (where you choose two panes or one) of DW.
We all use trays, searches, lists and task in certain layouts but it tends to get busy especially as a system admin or someone with access to multiple Filing Cabinets.
It would be nice to save a layout and name it. I like to have both areas set up on different Trays so I can drag and drop items back and forth to hit certain Intelligent Indexing/Storage configs. Then I have another view that shows a list of recently stored documents…
8 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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In versions 5 when it was digitized with electronic certificate a symbol was shown in the display.
In versions 5 when it was digitized with electronic certificate a symbol was shown in the display. Currently no longer displayed.
The client can not distinguish documents with certificates from those that do not.0 votesThank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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6 votes
Thank you for your idea. We added it to our collection of ideas and features and will further investigate it. We currently cannot say exactly when this idea will be implemented. As soon as we have more information we will update its status.
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