Client (English)
Please post all ideas that concern the DocuWare client in this forum.
94 results found
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We would like the "Bookmarks" included in the PDF original document to be maintained even when downloaded with DocuWare.
When we download from DocuWare as an Original Document, "Bookmarks" are maintained, but when we download from DocuWare using Download with annotation, etc., "PDF Bookmarks information" is lost.
We understand that the "Bookmarks" information will disappear because DocuWare creates a new PDF. However, since "Bookmarks" are often valuable information, I would like the original "Bookmarks" to be inherited even if a new PDF is created.
- Support ticket : SR-225706-C8T7X
1 vote -
Allow to change printer display name from "DocuWare Printer PS" on Printer List.
Background :
The customer's PC uses DocuWare Printer PS, but they also have a printer with a similar display name, such as "DocuWorks Printer".
They want to specifically rename DocuWare Printer PS to avoid confusion.At the moment, According to DocuWare R&D team, and they have confirmed that changing the name of Printer PS is not supported.
1 vote -
FedRamp - Second Submission, Due to Timeout Issue
FedRamp is a significant requirement for many Fed and now many State customers in the US. DocuWare will need this to compete in the cloud with these markets, which are very large.
1 vote -
Get FedRamp Certified in the Cloud
This is not only a standard requirement for many US Fed customers, but some US sate customers as well.
1 vote -
The Login Name to be displayed in the field name in the trash list.
Currently, the fields displayed in the recycle bin list are fixed, and the DB user name (which cannot be changed) is displayed as the user name. This makes it difficult to identify users from a user perspective. I would like it to be displayed as the login username instead of the DB username.
Or, we would like to be able to customize the display fields.2 votes -
Improve the display time of Error Message : Workflow Validation Error message
The currently displayed error message disappears immediately after it appears.
Users need time to review error messages. They can't even take screenshots.We would like this display time to be a little longer.
2 votesThank you for your idea. Currently error messages are displayed until a user clicks on them. Only warning messages appear after a certain amount of time (but it should be OK for creating screenshots). Could you please add, what kind of messages you are referring.
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Control (Assign user etc.) user licenses (User License, WF License) remotely with API on DocuWare Cloud
The customer has many users and has a mixture of user licenses and WF licenses. It takes a lot of time to control this by mouse operation with Web Configuration.
We need a tool to do license allocation in our web API.4 votes -
Ability to add custom font to Docuware cloud
Ability to add custom font to Docuware cloud. We have a lot of Word files stored in Docuware Cloud. Word has out custom company font, which is not recognized in docuware cloud. You can't read from cloud.
See difference in attached pictures.
Word is downloaded from Docuware.4 votes -
Can we integrate the "Cloud Status" page of each customer to our CRM
Hi, is it possible to integrate the "Cloud Status" page of each customer's to our CRM system so in just one click, we can see the status of our customer's system and their utilization rate.
3 votes -
Docuware cloud - add ablility to sort licenses by name
In Product Overview it would be nice to have the ability to sort the licenses by name or reorder the licenses so they are in alphabetical order. Currently it is hard to find licenses if you have more that 20.
6 votes -
Move "Touch mode" button all the way down PLEASE!
Please move the "Touch mode" button under or above "Help and info". It happens every day that I click on that and in the last 2 years I never used it and 99% of all our users dont use it as well.
1 vote -
Notifications for web basket / Benachrichtigungen für Briefkorb
New documents for DocuWare arrive in web baskets. Thus web baskets need to be monitored permantly by employees to index and store new documents and to start followup processes in DW without loosing any time.
Notifications for web baskets would help a lot to increase productivity and to decrease manual effort of employees for permanent monitoring of several web baskets.
E.g.
* New document arrived in web basket XYBasically same functionallity as for archives.
Neue Dokumente für DocuWare kommen in den Briefkörben an. Die Briefkörbe müssen daher von den Mitarbeitern ständig überwacht werden, um neue Dokumente zu indizieren und…
2 votes -
Send to an email severall documents stored in different files
it would be easier, to be able to send several documents to an email when they are stored in different files or cabinets
2 votes -
enable logging for webhooks
Implement logging for webhooks.
There is no way to find out whether the webhook has run or not, and there is no history.4 votes -
Allow the ability to change the column display name in the WebClient Folder function. (linked with result list)
It is not possible to change the column name of the folder once created. To change it, you need to create a new folder profile again.
By linking the folder function and the result list, you can change the column name.
1 vote -
To be able to move files to cold storage after a duration
It would be interesting to have a second level of storage for long term storage and documents wich will mainly never be accessed anymore but need to be stored for 10 years for example.
The file would be automatically transfered to this cold storage by setting a rule to move then after a duration.
I have been inspired by the object storage offer of Scaleway, it would be interesting that Docoware offer a similar approach to their offers Object Storage (Standard) → Cold Storage (Glacier)1 vote -
Mobile app task with table field
I would like to be able to use mobile app to finish the task even if the task contains a table.
1 vote -
Function profile - FTP permissions
Please give us the possibility to adjust permissions for FTP module. Right now only "Organization administrator" can access the FTP module but I need particular users to be able to create FTP connections themselves.
2 votes -
Simplify the link when SSO is activated
When SSO is not acitvated, the link to access our environment is "easy" (i.e. https://xxxxx.docuware.cloud )
When SSO is activated, the link to access the environment directly becomes a bit complex :
( i.e https://xxxx.docuware.cloud/DocuWare/Platform/WebClient/SSO?orgId=xxxx )
It would be nice to have an alternate web address not requiring the orgid, exactly as when SSO is not active.
If we use the easy link https://xxxxx.docuware.cloud we get the following signon screen that we would like not to be shown to users ( see image attached
5 votes -
Different User Interface for View-Only Permission per User
Hi, hope that we can have a separate user interface for users with view-only permission in DW. When a user has view-only permission, hope that we can hide the "Task", "Form", "Tray & "List" options in their user interface when they log in.
3 votes
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