Client (English)

Please post all ideas that concern the DocuWare client in this forum.

How can we improve the DocuWare Client?

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  1. Make DW scanning faster. Each user could scan 1000 pages a day, not anymore.

    We use to scan 1000 pages a day with the thick client. Now with the new Web Client each user is lucky to scan 200 pages a day. Is there anyway to scan quicker? We feel like we have regressed instead of progressing. We do not like the DW Web Client.

    1 vote
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

      Hello,
      we are constantly working on a way to improve the performance of DocuWare Desktop and its scan possibilites. In the recent version and also in the upcoming version we also implemented additional functions to process much more than 200 pages a day.

      Just as a rough benchmark: Without using OCR, DocuWare is able to scan up to 100 pages a minute. Of course the performance is always dependent of each system and its settings.

    • Select List only in Stamps

      In 6.9 the ability to limit entries to Select List only in Stamps was taken away. For example, if you have an Assign To stamp, you cannot limit entries in the stamp to only usernames. Users can now type whatever they like in the Assign To field in the stamp. This could lead to Invoices assigned to 'John' instead of 'JSmith'. This would lead to Invoices dropping out of the workflow.

      1 vote
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        0 comments  ·  Workflow  ·  Flag idea as inappropriate…  ·  Admin →
      • Default image for

        Apply a default image for supported files types that would otherwise have a blank page. E.g. ZIP files have nothing to display but if the ZIP logo was shown on the page it's a quick visual check.

        Similarly we store (dot).license files. These are license files for a product we sell and again the stored document is blank. I'd like to display a logo which again is a quick visual check. As this file extension is not supported we'd like to be able to add "custom" file types also.

        1 vote
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          0 comments  ·  Storing  ·  Flag idea as inappropriate…  ·  Admin →
        • Provide better messaging for how a user should deal with a non viewable file format.

          Currently when selecting a non-viewable file format such as a .wav file, a general message displays in the viewer stating, "The page cannot be rendered", and a temporary error message pops up stating, "Not supported file format: .wav". This is also the case in Fortis which produces a message stating, "Error The display engine for this format is not installed". In Fortis, you can simply hit the launch button to launch the associated app for the file, in Docuware, you must right click on the file in the search results and hit edit. Both work fine but the messaging is…

          2 votes
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            0 comments  ·  Viewing  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a URL Type to Form

            Ability to add a link to something else even another form. For Example:
            Choosing a client form a select list drop down but that client doesn't exist. click the link to add a new client pops up a form to add the new client which then populates the DB select list I am pulling from

            4 votes
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              0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
            • Workflow Manager

              If a document is deleted in the middle of a workflow. The docuware system should then delete the Task that is related to that document. Currently that is a manual Task.

              9 votes
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                0 comments  ·  Workflow  ·  Flag idea as inappropriate…  ·  Admin →
              • Docuware Client: Task list - Workflow version, multiple tabs

                Docuware should avoid to have a new tab in the tasklist everytime a new version is created on a workflow. (a new version is created for every changes). It disturbs the end-user. He does not to know a new version is created, only to approve his documents. We have actually some customers with more then 10 tabs for just one approval workflow.

                3 votes
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                  1 comment  ·  Task Lists  ·  Flag idea as inappropriate…  ·  Admin →
                • Back Button functionality built into Form

                  When you finish a Form, it goes to a "Form Submitted Successfully" screen. If you want to fill out the form again, you have to hit the back button in your browser. It would be nice if there was a button built in the page that would either bring you back to the Form, or to the page before the form. Perhaps making this customizable. Or closing the tab/window all together after X seconds.

                  6 votes
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                    0 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
                  • 6 votes
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                      3 comments  ·  Forms  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to add graphical annotations

                      Currently there is no way to add an image as an annotation.

                      1 vote
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                        0 comments  ·  Viewing  ·  Flag idea as inappropriate…  ·  Admin →
                      • Have the ability to specify the default document size in the viewer.

                        Would like to have the ability to specify the default viewing size for a folder. Resizing the view window doesn't change the default 8.5 x 11 default size. When displaying greenbar reports or other text documents, the default 8.5 x 11 size causes the report to word wrap and makes it almost unreadable.

                        1 vote
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                          0 comments  ·  Viewing  ·  Flag idea as inappropriate…  ·  Admin →
                        • When not in field edit mode allow point and shoot to copy data to computer buffer memory

                          When you are just viewing the image, since you are not in edit mode on the fields, point and shoot currently does nothing even though it appears you can highlight text.

                          Why not allow that action to copy the text to the buffer for pasting into any other app?

                          1 vote
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                            0 comments  ·  Viewing  ·  Flag idea as inappropriate…  ·  Admin →
                          • DocuWare List Idea.

                            Allows user to set a LIST to auto Delete all Documents at the End of a Day.

                            The reason is, we use a List for "Check-In" Documents and Sometimes a patient might not fill them out properly and staff will forget to delete them.. This would just make the Task List a lot more cleaner if this option existed.

                            1 vote
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                              1 comment  ·  Task Lists  ·  Flag idea as inappropriate…  ·  Admin →
                            • Ability to store individual attachments when archiving from Outlook

                              Currently when archiving attachments with Connect to Outlook it clips multiple attachments together and stores as one. Would be nice to have an option to store each individually.

                              1 vote
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                                0 comments  ·  Storing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Limit Selection List fields

                                Only allow recognized entries in fields with selection lists and don’t allow partial entries.

                                1 vote
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                                  0 comments  ·  Indexing  ·  Flag idea as inappropriate…  ·  Admin →
                                • Need to be able to automatically set opening size of documents. They are too hard to read and must enlarge several times to be able to read

                                  Need to be able to automatically set opening size of documents. They are too hard to read and must enlarge several times to be able to read

                                  1 vote
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                                    0 comments  ·  Viewing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Set the Width of the Store dialog in Web Client

                                    It would be nice to be able to widen the Store dialog since the Name starts with the File Cabinet Name and then the Store Dialog Name. The Light bulb icon helps, but seeing the name would help more

                                    1 vote
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                                      0 comments  ·  Storing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please add server features to the web client!

                                      When we worked in the server version, we were able to check out files, staple them, and check them back in. Now that we're on the web client, we can only copy files. This leaves us with an unreasonable number of duplicate files.

                                      We're also unable to deskew the majority of pages. We type on many of our files, so we need to be able to straighten them, or they may be rejected by the state and federal agencies that we work with.

                                      Please incorporate checking out and deskewing any page into the web client!

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to Force Selective Select List

                                        Currently when storing, you cannot force the Filter box to be active.
                                        It would be good to be able to force the Filter checkbox to be active on either specific dialogs, or all dialogs.
                                        The only way to force values from selective select list is Validation, but Validation does not control the select list dropdown, only rejects back choices.

                                        1 vote
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                                          0 comments  ·  Storing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Be able to create URL's for searches and/or documents.

                                          So an example is we keep our policy and procedures in Docuware. It would be nice to have a URL that would open the Policy and Procedure search window. We could put this URL link on our Intranet page. The same principal would be to go straight to a document in Docuware from a URL so certain manuals we could basically have an HTML page as an index page and clicking the links would take the user straight to the document.

                                          1 vote
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                                            0 comments  ·  Searching  ·  Flag idea as inappropriate…  ·  Admin →
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