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1483 results found

  1. Keep viewer open when clipping a new document

    Users would like to be able to see the original document when clipping a new one. Currently the viewed document closes as soon as the tray opens for selecting a document to clip. The stored documents have a number and the new ones in the tray have that same number. All the numbers look similar, so currently behavior requires that the user memorize which number is to be selected. With many documents in the tray and frequent phone calls and interruptions they can make mistakes, which then are hard to fix because clipped documents cannot be easily edited.

    3 votes

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    0 comments  ·  General  ·  Admin →
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  2. Restore "*Required" Field Errors Back To Webforms

    Our DocuWare Cloud instance was recently upgraded to v.7. Since the upgrade, our webforms no longer display errors above the Submit button when *Required fields are incomplete.

    In v.7, the descriptive language regarding fields that are incomplete (e.g. "errors") do not appear on webforms. Rather, the "Submit" button remains greyed out and cannot be clicked until the errors are corrected.

    Sorry to say, without the helpful errors actually displaying on screen, our users cannot figure out why the Submit button won't light up. One of our webforms is very long and contains many *Required fields. The users simply cannot intuit…

    2 votes

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    0 comments  ·  Forms  ·  Admin →
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  3. Make the transfer of a message to approvers of invoices an automatic feature.

    Program the system in a way that once invoices are loaded the approvers receive and email. Also that once the first approver exercises his duty the invoices are automatically forwarded to the next approver.

    1 vote

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  4. Ability to store a Form in Document Tray or File Cabinet

    Currently you can only store a Form directly into a File Cabinet with a store dialog. Need ability to store into a Document Tray as well. When storing with Import, Printer or email you have option to store document into Document Tray or File Cabinet

    19 votes

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    1 comment  ·  Forms  ·  Admin →
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  5. I suggest that you provide a way to find duplicate document in Docuware

    Hi,

    To help find duplicate document, i suggest that docuware creates a checksum of each stored document and provides a way to find the duplicates.

    Thanks

    5 votes

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    0 comments  ·  Storing  ·  Admin →
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  6. Provide complete list of dialog users

    In dialog configurations, the first ten directly assigned users appear when the mouse hovers over the dialog's user column. I'm looking at systems with more than 10 users in respective search and result lists but with hundreds of users in the system. I'm having a terrible time finding number 11 and greater in the lists and corresponding them. Please find a way to show all the users for a particular dialog. Thanks

    1 vote

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  7. Log annotations/stamps correctly in document history

    When a document is stamped or annotated, an entry is created in the document history that is titled "Edit Annotations" but it doesn't say what was edited. We would like it to say what stamp was applied or if a text annotation was performed. Additionally, if a stamp is applied that changes index data, the index change is not logged at all. We want to see all index data change events in the document history.

    12 votes

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    0 comments  ·  Stamps  ·  Admin →
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  8. Replacing attached file

    Sometimes we need to replace a file totally with other format file. For example, we search and find one document and after that we want to replace the attached file totally. we want to replace for example jpg file with word file.
    With check-in and check-out and clip may be it is possible but it is not easy and complicated.
    How we can replace attached file?

    Best Regards

    4 votes

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  9. 2 votes

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    0 comments  ·  Storing  ·  Admin →
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  10. Comment fields in Trays, Search and Store

    I suggest that it would be useful for administrators to be able to add comment fields to Trays, Search Dialogs and Store Dialogs to help users with instructions and tips

    3 votes

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  11. Error message

    Hello,

    Is it possible to translate all type of error messages in the langage chosen for the interface ?

    Thank you

    8 votes

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  12. 5 votes

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  13. Show where missing required field is on the form, not just at the bottom, above the Submit button

    You show users that fields are required above the Submit button, but for long forms, it is often difficult for users to find that ONE field that is still required but missing.

    Can we have an option to have the field area around the required field be highlighted (red border, yellow background, etc.)?

    25 votes

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    1 comment  ·  Forms  ·  Admin →
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  14. Speed Up Cloud Imports

    When uploading to the Cloud, there isn't a way to prevent OCR process occurring. Only with On-Premise, is there a selection for "RUN AUTOMATIC TEXT AND BARCODE RECOGNITION ONLY IF REQUIRED". It is seen if this is not checked for On-Prem, imports are slowed. DocuWare has stated by default, Cloud always performs this task and slows the process.

    Please provide the option for Cloud.

    4 votes

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  15. all fields capitalized

    Please bring back the ability to force all fields being capitalized!

    This kind of practice of removing features that users have grown to depend on, almost caused a revolt in one of tech sessions at DocuWorld.

    Here's an example of what happens when changes aren't thought through completely and/or actual users aren't consulted first:

    The select list consists of Townships with only the first letter capitalized. Since upgrading to 6.12 this week, the user must type exactly in the case format of the select list, or they can't store doc.

    For instance, typing 'elkhart' brings up 'Elkhart' in the select…

    30 votes

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    4 comments  ·  Storing  ·  Admin →
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  16. Allow schedule of Initiial OCR & Full-text scanning

    We have the ability to schedule full-text re-indexing, but not the initial full-text indexing, or the upfront OCR text shots.

    When multiple documents are stored into a file cabinet at the same time, the initial OCR text-shot creation is killing performance for users. Uploading scans takes 3-5 minutes per document and sometimes times out. This is making the system unusable for the end users.

    Also with workflows that are created to move multiple documents to another file cabinet, the same problem occurs. It seems that it has to recreate the text-shots and also the full-text indexing for the same documents…

    1 vote

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  17. Add the capability to edit index entries for multiple file cabinet search results.

    Use case:

    1-search multiple file cabinets to produce a result list
    2-edit index entries is not an option
    3-repeat search using dialog for individual file cabinet
    4-edit index entries is an option in this case

    The customer has asked for this capability and it would enhance the capability of the multiple file cabinet search.

    Please consider adding this to a future release.

    Thank you.

    2 votes

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  18. column width

    Need the ability to set a default width on columns. I have a Policies and Procedures Search Dialog, which consistently displays only 18 characters of the Policy Name. I'd like to be able to set it at 50 characters.

    3 votes

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    0 comments  ·  Viewing  ·  Admin →
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  19. index select

    Most sites, when you start typing in a field will show the top field in the entry box with selection list below. It would be so much easier to simply hit enter or tab when the top item is reached rather than having to click or use the arrow to move down to the line. It would speed up indexing enormously.

    2 votes

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    0 comments  ·  Indexing  ·  Admin →
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  20. Have an Import Configuration that can identify multiple document types

    Currently you can create a printer configuration for different document types and when you print a document it will try and identify with one of the printer configurations. I suggest doing the same thing with the import configurations, or be able to create an import configuration that can then allow for multiple document type to be identified.

    Ex. I create an Import Configuration for bank statements. When it comes to the Identify tab you are then able to create multiple document types with separate importable documents to create templates from. So when you imported bank statements from different backs it…

    3 votes

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    1 comment  ·  Indexing  ·  Admin →
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